New Arrivals
Rs. 999.00
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Rs. 1,199.00
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Rs. 899.00
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Rs. 9,999.00Rs. 14,999.00
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Rs. 1,599.00
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Rs. 2,999.00
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Featured collection
Rs. 599.00
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Rs. 949.00
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Rs. 649.00
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Rs. 949.00
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Exclusive showcase
Rs. 4,799.00
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Rs. 699.00Rs. 999.00
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Rs. 3,699.00
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Rs. 699.00
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FREQUENTLY ASKED QUESTIONS
• Are your products suitable for gifting?
When it comes to selecting gifts, there's something uniquely charming about wooden handicrafts. Our wooden handicrafts are timeless, handcrafted treasures suitable for any occasion. They carry a personal touch, can be customized, and are made with durable, eco-friendly materials. Each piece is a unique work of art, offering a lasting gift for your loved ones.
• What is the after care of products?
To ensure the longevity of our products, we recommend the following aftercare:
Avoid Extreme Conditions: Keep the wooden crafts away from direct sunlight, excessive moisture, and extreme temperatures. This helps prevent warping, fading, or cracking.
Keep away from water and moisture: any kind of moisture may damage the quality of the wood therefore, wooden products are not suitable for dishwasher use and should not be washed.
Regular Dusting: Gently dust the item with a soft, dry cloth or a feather duster. This helps maintain its natural sheen and keeps it looking fresh.
Avoid Harsh Cleaners: Use mild, non-abrasive cleaners when necessary. Avoid harsh chemicals or solvents, as they can damage the wood's finish.
Handle with Care: When moving or handling the item, lift it rather than dragging it to prevent any potential scratches or damage.
• What is your return policy?
- Our return policy is designed to ensure your satisfaction with our products. Here are the key points:
1. 14-Day Return Window: You have up to 14 days from the date of purchase to initiate a return.
2. Original Condition: The item must be in its original condition, unused, and with all accompanying accessories or parts.
3. Proof of Purchase: A valid proof of purchase, such as the original receipt or order confirmation, is required.
4. Reason for Return: We accept returns for reasons including product defects, damages during transit, or if the item received is different from what was ordered.
5. Non-Returnable Items: Customized or personalized items may not be eligible for return unless there is a defect or error on our part.
Please feel free to reach out to our customer service team if you have any specific questions or concerns about our return policy. Your satisfaction is our top priority!
• Do you ship internationally?
- Thank you for reaching out! Currently, we only offer shipping within India. We appreciate your interest and apologize for any inconvenience this may cause. If you have any other questions or if there's anything else we can assist you with, please feel free to let us know.
• What is the delivery time? / Does shipping rates vary from place to place?
1. Delivery Time:
• Our standard delivery time within India is typically 10-12 business days from the date of placing the order. Please note that this is an estimated time frame and may vary based on factors like product availability and location.
2. Shipping Rates:
• Yes, shipping rates can vary depending on the delivery location. We calculate shipping charges based on factors like distance, weight, and any specific requirements for the shipment.
• What if I receive the product damaged?
- If you receive a damaged product, we sincerely apologize for any inconvenience caused. We take such situations seriously and are here to assist you. Here's what you should do:
1. Contact Us Promptly: Please get in touch with our customer service team as soon as possible, preferably within 48 hours of receiving the damaged item.
2. Provide Details: When you contact us, please provide clear details about the damage. You may also include photos of the damaged product to help us assess the extent of the issue.
3. Evaluation and Resolution:
• Our team will thoroughly evaluate the information provided.
• Depending on the severity of the damage, we will either arrange for a replacement or initiate a refund for the affected item.
4. Return Process: If a return is necessary, we will guide you through the process and provide instructions on how to proceed.
5. Timely Response: We strive to respond promptly and ensure a resolution is reached in a timely manner.
Please rest assured that we are committed to making things right and ensuring your satisfaction with our products. If you have any further questions or concerns, please don't hesitate to reach out to us. Your feedback is valuable, and we appreciate your understanding.
• What are the available modes of payment?
- We offer a variety of convenient payment methods for your orders:
1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and more.
2. Net Banking: You can make payments directly through your bank account via net banking.
3. UPI (Unified Payments Interface): You can use UPI-enabled apps to make seamless payments.
4. Digital Wallets: We accept payments through popular digital wallets like Paytm, Google Pay, and others.
5. Cash on Delivery (COD): This option allows you to pay in cash when your order is delivered to your doorstep. Please note that COD may not be available in all areas.
About us
At Green Décor, we believe that every piece of wood tells a story, and every artisan infuses their heart and soul into their creations. We are dedicated to showcasing the rich heritage of handmade wooden crafts while promoting local artisans and their exceptional craftsmanship. Esteemed for its expertly handcrafted, elegant, and premium offerings, the company was established in 2002 by Parvinder Singh and Kanwaljeet Kaur. Their shared dedication to embellishing homes with affection and attention to detail fuelled their vision to create a global platform for promoting Indian handicrafts worldwide.
At Green Decor, our team of expert craftsmen takes immense pride in creating products that harmoniously combine both traditional and contemporary styles. Through their skilful artistry, we offer an extensive range of Home Decor products tailored to elevate living spaces, kitchens, bedrooms, dining and drawing rooms, outdoors, bathrooms, and more.
